Student Accounts Office

Average cost of attendance
Tuition and fees are charged by term at the time of registration and are subject to change without notice. Full-time students typically enroll in 12-15 credits per semester. It is the responsibility of the student to obtain any books and supplies required for each course. The College bookstore, Barnes & Noble, can provide these items. Textbooks average in price from $100- $300 each. Book rentals are available. Supplies for special programs may also be purchased through the College bookstore.
This link will provide you with an estimated amount to be charged for tuition and fees.

Payment due dates for the term
The payment due date for the individual terms is posted when registration opens for the term.

Electronic invoices are emailed to students’ email account accessed through the MyMassasoit portal.

Generally, the due date for the fall term is the end of July and the due date for the spring term is the end of December. Students should check their portal account for the exact dates.

Prior to the semester beginning, students who fail to make payment by the due date of their invoice will be dropped for non-payment. Notifications are sent via email to the student’s MyMassasoit email account.

Students who anticipate utilizing financial aid to pay their bill, should consider placing FA Course Protection on their account.  FA Course Protection protects the student schedule from dropping for non-payment.  Students may enable this option while they are providing requested documents and awaiting their tentative financial aid award letter from the Financial Aid Office.  By enabling FA Course Protection, students agree to be financially responsible for their tuition and fees, should it be determined that they are not eligible for financial aid or their award is not sufficient to pay the entire balance.

Enabling FA Course Protection on the account is much like the other functions available within the portal under the Self-Service-Student section.  Students would simply select FA Course Protection from the list of options, read the agreement and click submit.  A confirming email is sent once the FA Course Protection has been placed on the account.  In the event it is determined that the account is not eligible for FA Course Protection, the form will indicate the reason for ineligibility. 

Many tasks related to student accounts can be completed through the MyMassasoit web portal. The portal can be accessed from any internet-capable computer by clicking on the MyMassasoit link at Students sign in using their Massasoit username and a password. The initial password defaults to the student’s birthdate in mmddyyyy format. For example, if you were born on June 2, 1988, your initial password would be 06021988.
During the initial login, students will be prompted to select a new password. For security purposes, the system will automatically log off after 15 minutes of inactivity. Please contact the Massasoit IT Help Desk at x1139 if you encounter any problem logging into the portal.

Pay online
Registered students can make direct payments safely and securely to the College online through MyMassasoit web portal account under View my account & make a payment option located under the Self-Service-Student section. This is a safe and secure process. Students can save their payment information within the site for easy access next term.

Tuition Payment Plan
The college offers students an electronic payment plan.
Registered students can enroll in the payment plan online through their MyMassasoit web portal under Sign up for the payment plan option located under the Self-Service-Student section.

Student Health Insurance
Massachusetts law requires Massasoit to charge a health insurance fee to matriculated students enrolled in nine credit hours or more. We are currently offering a policy through Gallagher Koster. You may review the plan particulars at

Students may elect to waive this fee if they have comparable coverage. Students can process a waiver through their MyMassasoit web portal under the Waive student health insurance option located under the Self-Service-Student section.

Students wishing to utilize financial aid to purchase the student health insurance policy must complete an authorization process through their MyMassasoit web portal under the Self-Service-Student section and Authorize Title IV Aid for misc. charges.

Third Party Sponsorships
Often students obtain tuition assistance from third parties. These agencies may include the Massachusetts Rehabilitation Commission, AmeriCorps, various insurance agencies or their employers.

Students electing to utilize this option must submit a letter of intent or a purchase order from the agency, on the organization or company’s letterhead, indicating their commitment for payment. The letter should specify the student’s name, the term to be sponsored, the maximum amount of the sponsorship and the name and address of the contact person to be invoiced. Letters of intent must be received by the payment due date for the semester.

Students must understand they are ultimately responsible for payment of their tuition and fees. If we are unable to secure payment from the sponsoring agency, then the student will be invoiced for any amount due.

Veteran’s Benefits
Students utilizing veteran’s benefits to pay their tuition and fees should contact the college’s Veteran’s Services Office. The Veteran’s Services Office will be able to assist students in determining the amount of benefits available and offer other services to these students.

As with any sponsorship, in the event we cannot collect these benefits on behalf of the student, the student will be considered the responsible party for payment.

Please review the Veteran’s Services web page for additional information:

Refund Policy
Students wishing to receive a refund of tuition and fees must withdraw by the term dates specified. View the withdrawal/refund policy

Direct Deposit
Students are encouraged to provide direct deposit information for any anticipated refunds. Refunds are issued twice a week to direct deposit accounts; refund checks are processed once a week. Students may enroll in their direct deposit program, through the MyMassasoit web portal under Self-Service Student and Direct Deposit Enrollment & Changes. An email confirmation will be sent to your MyMassaoit account.

Payment for Day Care Services
Students interested utilizing the college’s day care services should contact the Massasoit Day Care Center directly regarding availability.

Payment for day care enrollment is required each week. Payments may be made online, in person at the Student Accounts Office or by phone at (508-588-9100 x1507). Students can request to utilize any financial aid funding available to offset these expenses.

Please review the Children’s Center web page for additional information.

Past Due Accounts/Collection Policies
Students will be invoiced for tuition and fees several weeks before the semester begins or shortly after registration. Assessed charges can be viewed online in your portal account immediately upon registration.

Prior to the beginning of the semester, students who fail to make payment by the due date of their invoice will be dropped for non-payment. Notifications are sent via email to the student’s MyMassasoit email account.

Once the semester begins, students will no longer be dropped for non-payment and are fully responsible for the charges incurred. Students may withdraw during the first week of class for a full refund.

Shortly after the semester begins, the College will begin invoicing students for any remaining amount due on their account. A restrictive hold will be placed on accounts with outstanding balances, restricting access to registration, transcripts and other activities.

After the last day of classes for the term, the college will send students statements for past due balances. Accounts that remain outstanding beyond four statements will be referred to our collection agency. Students are responsible for collection costs incurred, approximately 20% of the balance due. The College also participates in the Commonwealth’s Intercept Program where tax refunds and/or others funds disbursed by the Commonwealth may be intercepted for payment of amounts due to the College.

Students who believe there is an error in their account billing may request a hearing within 15 days of the statement date as required by MGA Chapter 30A. To request information regarding specific charges on your account or additional information regarding the hearing process, please email the office at

Tuition Appeal Process for Emergency/Medical Withdrawal
The College provides an appeal process for tuition and fees charged to students who are unable to complete their course work due to emergency/medical circumstances. All appeals require supporting documentation and are reviewed by committee. Students should review the appeal form with included instructions and submit their appeal to

<insert link to form>

1098T – Frequently Asked Questions

What is form 1098-T?
The 1098-T form is used by eligible educational institutions to report information about their students to the IRS as required by the Taxpayer Relief Act of 1997.

Massasoit Community College is required to submit the student's name, address, and taxpayer’s identification number (TIN), enrollment and academic status. Beginning with 2003, educational institutions must also report amounts to the IRS pertaining to qualified tuition and related expenses, as well as scholarships and/or grants, taxable or not.

A 1098-T form must also be provided to each applicable student. This form is informational only. It serves to alert students that they may be eligible for federal income tax education credits. It should not be considered as tax opinion or advice. While it is a good starting point, the 1098-T, as designed and regulated by the IRS, does not contain all of the information needed to claim a tax credit.

There is no IRS requirement that you must claim the tuition and fees deduction or an education credit. Claiming education tax benefits is a voluntary decision for those who may qualify.

You should contact your tax preparer for questions regarding your tax filing requirements.

Why did I not receive a 1098-T?
Massasoit Community College is required to send 1098T forms to students whose qualified tuition and related expenses is greater than the students’ scholarships, grants and waivers.

If you received more scholarships and/or grants than the amount of qualified tuition and fees billed, the College is not required to produce a 1098-T.

If you are classified as a Foreign Student, the College is not required to produce a 1098-T.

If you did not receive academic credit because of withdrawal or failure to successfully complete classes, the College is not required to produce a 1098-T.

If your 1098-T form was sent to an old or incorrect address. In which case, you must update your current mailing address by contacting the Registrar Office at: 1-508-588-9100 x1949. You may access an electronic 1098-T copy in the MyMassasoit student portal.

Where do I find my 1098-T form on MyMassasoit portal?
Once you have signed into the MyMassasoit Portal, select the student tab, then view the Self-Service Student options on the right, select View My 1098-T and select the appropriate calendar year.

Why does my 1098-T not show my payments?
The IRS instructs institutions to report either payments received (Box 1) or amounts billed for qualified tuition and related expenses (Box 2) on the 1098-T. Massasoit Community College reports the billed amount (Box 2). Therefore, payments received (Box 1) will be blank.

When does Massasoit send out the 1098-T form?
In January of each year, Massasoit Community College mails an IRS Form 1098-T to those students whose scholarship and grants does not exceed your qualified expenses.

You will also be able to view your 1098-T via your MyMassasoit portal on line in January as well.

Why does my 1098-T not show the spring semester?
Massasoit Community College reports billed amounts; you may have enrolled (resulting in being billed) in one calendar year and yet paid in another calendar year. This typically occurs with the spring semester when you may have enrolled early during the fall semester.

Can you send me another 1098-T form?
You may be able to view and print your 1098-T form from the MyMassasoit portal.

If you would like a another form printed and mailed, please call please call the College, Office of Student Accounts at 508-588-9100 x-1507 or via email:

I believe the information is incorrect on my 1098-T form, whom should I contact?
You may contact the College, Office of Student Accounts at 508-588-9100 x1507 or via email: 

Can you provide me with assistance in filing my taxes?
Please understand, the College cannot advise you on tax matters. Students should contact the Internal Revenue Service or a qualified tax preparer for additional information.